At Blossé, we are committed to delivering a seamless and luxurious experience. Please review our store policies below:

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Order Placement

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All orders must be placed at least 48 hours in advance to ensure the freshest blooms. For urgent requests, please contact our sales team at info@blosse.com.au

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Payments

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Payment is required at the time of order placement. We accept all major credit cards, Blossé gift card and PayPal. 

Cancellations

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Orders can be modified up to 48 hours before the scheduled delivery date. Custom orders cannot be canceled once the design process begins.

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Refunds & Returns

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All sales are final due to the bespoke and perishable nature of our products. If your order arrives damaged, please contact us within 24 hours with photos, and we will assist you promptly.

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Delivery

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Deliveries require a minimum of 48 hours’ notice. Same-day delivery is unavailable unless pre-approved by our team. Blossé offers delivery within Melbourne. For events and special orders outside this region, please contact us for custom delivery arrangements.​

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At Blossé, every floral arrangement is crafted with the utmost care and attention to detail. To ensure the freshest and highest-quality blooms, we preorder our flowers from the market specifically for your arrangement.

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• Delivery Timeline:
  As a result, same-day delivery is unavailable. We require a minimum of 48 hours notice for all orders to ensure your arrangements meet our exacting standards.

• Custom Orders:
  For bespoke designs or events, please allow additional time to accommodate the design and procurement process.

• Urgent Requests:
  If you urgently require flowers for the same day, please contact our sales team via info@blosse.com.au.  We will do our best to accommodate your request, subject to flower availability and design time.